Shipping policy
Shopping Policy – Blush & Lace
At Blush & Lace, we are committed to providing a seamless and enjoyable shopping experience from start to finish.
Orders
All orders are subject to availability. Once your order has been placed, you will receive a confirmation email. We reserve the right to cancel or refuse any order if necessary.
Pricing & Payment
All prices are listed in GBP (£) and include applicable taxes where required. We accept secure payments through Shopify’s trusted payment gateways. Prices and promotions may change without notice.
Delivery
We offer delivery across the United Kingdom.
• Standard delivery times: 2–5 working days
• Free UK delivery is available on orders over £75
Delivery times are estimates and may vary depending on demand or external factors.
Discreet Packaging
All orders are shipped in discreet packaging with no visible branding, ensuring your privacy at all times.
Returns & Exchanges
We want you to feel confident in your purchase. If you are not completely satisfied, you may request a return within 14 days of receiving your order.
Due to hygiene reasons, we cannot accept returns on worn items or items without original packaging.
To initiate a return, please contact us with your order details.
Damaged or Incorrect Items
If you receive a faulty or incorrect item, please contact us within 48 hours of delivery and we will resolve the issue promptly.
Contact Us
For any questions regarding your order, please contact us via our website contact form.
Blush & Lace reserves the right to update this policy at any time.